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Mon - Fri 9:00am - 6:00pm

Oficina Telemarketing y Venta Digital

Email: ventas@mosan.mx
Llámanos: (56)4040 5070
Dirección: Grosetti #10, Real Toscana
Ojo de Agua, CP 55767, EDOMEX

Centro de Distribución del Grupo

Email: info@mosan.mx
Haz tu cita: (56)4040-5070
Dirección: Sur 75-A 170, Artes Gráficas, Venustiano Carranza, 15840 Ciudad de México, CDMX

Estemos en Contacto

    Frequently Asked Questions

    How does my subscription work?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    How do I edit what's in my plan?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    Can I change my next delivery date?

    If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

    It's been a while since I took the quiz. Can I get a new recommendation?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    It's been a while since I took the quiz. Can I get a new recommendation?

    If the contents of the parcel are suspicious to customs officers (for example, many identical goods), it may be further checked.

    Can I change my next delivery date?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.

    How does my subscription work?

    Check the email you received after placing your order. It should contain information about the status of your order and the expected delivery date.

    How do I edit what's in my plan?

    Keep the product in its original packaging along with all documents confirming the purchase and refund. You will need this for further communication with the seller and the payment system.